Skip to main content

Xbox Customer Support

About two weeks ago, I received what could be the worst news any Xbox owner could receive. I was playing a game when all of a sudden the screen froze. I looked at the Xbox and lo and behold, I saw three red lights blinking at me... taunting me and telling me, "this is the end for you".



Now we've had this console for almost 3 years now and we didn't get the extended warranty from Costco. I was freaking out! I searched all over the web for any solution to the Red Ring of Death (RRoD); blogs and Youtube videos all testing the urban legend of the wet towel trick. All the reviews I read of the wet towel trick absolutely debunk the solution by the way. It basically overheats the system and resets the computer (not to mention the fire hazard). This was a temporary solution as the RRoD would come back after a while anyway.

Now I didn't want to spend any money buying a DIY repair guide and I didn't want to risk burning my apartment down. So I went to the Xbox Customer Support Website and a miracle happened. Instead of the one year warranty that I was expecting from Xbox, there was a special three year warranty specifically for the three rings of death. The registration and repair request process was extremely easy. It took a total of three weeks for Xbox to repair the system from sending the free overnight shipping label to my apartment to finally receiving my repaired system. I didn't have to spend a single penny. In return for not having my system for three weeks, Xbox sent a complimentary 1 month subscription to Xbox Live. All in all, an absolutely excellent experience.

I would highly recommend (if you're still under warranty) to use Xbox Customer Support. The entire process is extremely painless and you don't have to worry about any temporary fixes. If you are out of warranty and are pretty tech savvy, I would highly recommend watching this guide:

Comments

Popular posts from this blog

Outdated! Charter Cable Box UI

When I was living with my old roommates, we used Direct TV and Time Warner Cable to satisfy our TV cravings. While I hated, hate, and will always hate Direct TV for their barbaric two year contracts, I give them credit for having a neat looking user interface (UI). But because of their two year contract and lies, we cancelled. We paid about $400 dollars to get Direct TV's grubby paws out of our living room. At that point, it wasn't about the money, it was about principles. And so a happier relationship was started with Time Warner Cable. Though a lot of things were better with Time Warner Cable, I couldn't help but notice their cable boxes' UI was "fugly". Little did I know...

Recently, I've moved away from the parents old roommates. The new area I'm in is serviced by Charter Cable. I was shocked by the UI of the Charter cable boxes.  See picture below:


The UI of the Charter cable box made Time Warner Cable's UI look like it was from the year 2020.…

Next Big Thing: Galaxy Note II

So while the suits in Motorola are chewing bubble gum, checking for updates on their Facebook page, and holding meetings, Samsung is preparing to host a big event on October 24, 2012. The Samsung event will be about their upcoming Galaxy Note II phone. Samsung is going to do what Motorola cannot do, they are going to give their formally announced product a release date.

The Samsung Galaxy Note II will be another monstrous phone much like the original Galaxy Note. The original Galaxy Note has a 5.5 inch display, the Galaxy Note II has a 5.55 inch display. For reference, all iPhones (except the iPhone 5) have a 3.5 inch display and most Android phones have between 4 to 4.8 inch display. Bottom line, the Galaxy Note line of phones is gigantic. The tech blogs refer to these phones as "phablets". The offspring of a phone and a tablet.

Yesterday, while at Costco on an errand to pick up some garlic french bread, my wife wandered over to the jewelry section. At the speed of light…

3-D Printing is Here

Several months ago, my sole daily reader, co-worker, and friend- Matthew- showed me a small green plastic airplane. The green plastic airplane was no bigger than three inches from nose to rudder. He told me that the airplane was created from a 3-D printer. At first, I did not believe him. But then I used some logic, if humans have fission energy, made it to the moon, and created iPhones, then why not 3-D printers? Never doubt the ingenuity of humans. If we can imagine something, it will be a possibility one day.
After my internal monologue, which happened in less than three seconds, I must have responded to Matthew with a calm, "Cool". And indeed the 3-D airplane was cool. Some weeks passed by, then Matthew brings me a 3-D printed barrel, pictured above. I begin to ask more questions about this printer. Apparently, the printer is custom made. The limitations of this printer are a length and width of a few inches, the height being more flexible. This particular printer only …